NEWS

[July Update] Known Issues

2021-07-13

2021-07-13

Dear BATTLEGROUNDS MOBILE INDIA fans,


We would like to inform you about the issues regarding the July Update.

We apologize for any inconveniences and look forward to fixing them at the earliest.


Please note that, this notice will be constantly updated when issues are identified additionally and also when resolved.

[Known Issues after July Update]


- Not able to adjust Sprint button in controls settings

    > Fixed through a patch

- Not able to adjust Shoulder Aim button in controls settings

    > Fixed through a patch

Unable to proceed to on-going events through Mini Ray TV

- Not able to adjust sensitivity when used the x6, x8 scope with lower magnification

    > Fixed through a patch

- UC not being claimed intermittently after purchase

- Not able to claim intermittently rewards from Daily Special Bundle

- Moving to a wrong page when using Supply Medal claimed from Advanced Supplies Crate

If you are experiencing any other problem including the above issues, please reach out to us through our Customer Service in-game.

*Tap on the arrow at the bottom right corner of the lobby > SETTINGS > Basic > Customer Service


We would appreciate the information you provide, for it will be a great help in solving the issue.


Thanks,

Krafton


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